Service après-vente

Si vous avez des questions concernant l'assistance que Gweike Laser offre pour toutes ses machines, ce qui suit devrait répondre à beaucoup de vos questions.

Heures d’assistance

L'assistance technique de Gweike est ouverte du lundi au samedi 24 heures sur 24.
Dimanche : 8h00 - 20h00 (heure de Pékin).

Demande d'assistance

 1. No matter where you’ve purchased our machine, please feel free to talk to us online through chat window on our official website: www.gweikecloud.com

2. Please give your order number first when chatting.

3. Then our customer service will answer you right away and grab you a personal aftersale group with our technicians on Dingtalk or WhatsApp, here’s the downloading link of Dingtalk: https://www.dingtalk.com/en

4. Scan the QR code, join the group and talk right away

NOTE: No matter how you reach out to our after-sales, please give your order number first to our after-sales service or technicians.